Case Study: Launch of the Speak up Campaign
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Infrastructure Assessment. Purpose of the project Recognising that there was a need to increase the number of interactions from staff on matters affecting them and as a result of there being no reports through the whistle-blowing […]
Read more Case study: CoastAdapt Climate Change Adaptation at North Queensland Airport
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Infrastructure Assessment. Purpose of the project The goals of the North Queensland Airport (NQA) case study were to build a better internal capacity and understanding of future risks to both airport assets and airport operations including […]
Read more Case Study: Milton Park Community & Customer Engagement
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. Purpose of the project People are fundamental to the sustainability of any location and the businesses that are based there. The ability to attract and retain great people and have them feeling […]
Read more Case Study: Internal Community Grants
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. Vicinity’s community grants program has directed $100,000 in funding to a range of high impact community projects that address youth unemployment and disengagement at the local level.” Purpose of the project The purpose […]
Read more Case Study: Winning formula: Collaborative Asset Performance Programme at 2 Cavendish Square
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “The next step in active property management: digging into the BMS and engaging with occupiers and technical teams to fine tune property management” Purpose of the project 2 Cavendish Square compared poorly to […]
Read more Case Study: Sustainable Toilet in TaikooHui, Guangzhou
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. The installation of Eco-Toilet can greatly reduce the water consumption for flushing and to minimize the impact on the environment, especially on marine pollution. Purpose of the project Adopting the appearance of a […]
Read more Case Study: Royal Victoria Place Energy Management
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “There is always more we can do to improve a building energy performance, it is about the commitment of the managers, engagement with tenants, and seeking every little improvement.” Purpose of the project […]
Read more Case Study: Navigation Park: On-site renewable energy
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “Navigation Park is another example of SEGRO leading the way in Sustainable Industrial development.” Ben Brakes, Group Sustainability Manager Purpose of the project The aim of the project was to develop London’s first […]
Read more Case Study: Mall as Social Infrastructure
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. We strive to meet local needs beyond conventional commercial facilities; not only for shopping but also for getting people together and nurturing tradition and culture. Purpose of the project This company’s management philosophy […]
Read more Case Study: Delivering Insight from Waste Data
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. We have formed a successful partnership with Capita identifying innovative ways of reducing consumption, we now need to continue this good work with further improvements. Kevin Bould, RLAM Purpose of the project To […]
Read more Case Study: Supporting Local Students in Victoria
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “By hiring students from Mount Ridley College, we were able to open a new store with local knowledge, passionate staff and the ability to provide exceptional, localised customer service.” -Leah Theodosiadis, Best&Less Store […]
Read more Case Study: CAPP at The Corn Exchange
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “The Corn Exchange was selected for this project due to its significant level of electricity consumption, amongst the highest in the AIPT portfolio. Through granular data capture, detailed analysis and collaboration we are […]
Read more Case Study: Investa OzHarvest CEO Cook Off
This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment. “As a CEO and father, I abhor the idea that anyone doesn’t have the security of a safe place to sleep, or the comfort of knowing where their next meal will come from.” […]
Read more Stakeholder & Tenant Engagement week on GRESB Insights
If you missed any of our blog articles on Stakeholder & Tenant Engagement, find them all here:
Read more Stakeholder Engagement – the Why, Who, What, & How?
Stakeholder Engagement is essential to a real estate portfolio – from communication with investors to everyday relationships with tenants and property management teams – and is integral to an organization’s sustainability success. This fact is further emphasized with the GRESB Assessment as 34 points, weighted 24.5% of the total GRESB score, are focused specifically upon […]
Read more IPUT’S Tenant Engagement Programme
IPUT & Sustainability IPUT’s core objective is to generate consistent income returns for shareholders through the active management of their portfolio in Dublin. While IPUT has only recently explicitly talked about “sustainability”, the narrative of “good building management” has been a cornerstone of IPUT’s 50 year history. The large overlap between long term management of […]
Read more New BCO Best Practice Guide points way to better customer experience in the office sector
GRESB Partner, RealService, has been commissioned by the British Council for Offices (BCO) to author a new report entitled ‘Office Service Standards and Customer Experience: a best practice guide’
Read more Engaging employees to foster a culture of wellness
The real estate industry in recent years has developed deep knowledge and expertise to address the dual challenge of profitability while minimizing negative environmental impacts of our buildings and communities. Real estate companies and employers have risen to the challenge to improve environmental sustainability, delivering innovative solutions on issues such as climate change, energy efficiency, […]
Read more Driving Property Returns through Tenant and Resident Engagement
Since 1985, Kingsley Associates has served the real estate industry by providing actionable tools to enhance stakeholder engagement and drive customer loyalty. An understanding of competitive strengths and weaknesses from the perspective of key stakeholders, such as investors, partners, market influencers, customers, or employees, is critical for any business to position itself for success. For […]
Read more Verdani’s Guide to Stakeholder & Tenant Engagement
A successful real estate sustainability program not only focuses on implementing efficiency and health initiatives at the property level, but also engages stakeholders as part of the process. Key stakeholders include internal staff, asset/property managers, tenants/residents, vendors, building visitors and customers, the real estate industry, surrounding communities, and government authorities. Each of these groups has […]
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