Case Study: Winning formula: Collaborative Asset Performance Programme at 2 Cavendish Square

This article is part of a series of selected ESG case studies submitted by participants in the 2017 GRESB Real Estate Assessment.

“The next step in active property management: digging into the BMS and engaging with occupiers and technical teams to fine tune property management”

Purpose of the project

2 Cavendish Square compared poorly to other Hermes assets in the Better Building Partnership’s Real Estate Environmental Benchmark (REEB) despite numerous active management initiative and refurbishments over the last 5 years. In order to significantly reduce energy consumption on site, analysis at the component level was required.


Working with managing agents JLL, Carbon Credentials implemented our “Collaborative Asset Performance Programme” (CAPP) to improve the management of site plant and equipment with the goal of making energy and carbon savings. PP has a three stage process with Diagnostic, Implementation and Monitoring and Control phases.


In the Diagnostic phase, a data capture device is installed and there is engagement with Facilities Management (FM) teams, Mechanical and Electrical (M&E) and BMS Engineers as well as building managers, owners and tenants. Most will have a role in improving the performance of the building in the Implementation phase. In the Monitoring and Control Phase, Carbon Credentials is ensuring that the savings are maintained and the site is monitored for fault detection, comfort management and wellbeing improvement. This monitoring has resulted faults being quickly detected and remedied in a fraction of the time.


  • VERIFIED ENERGY SAVINGS: Programme drives 18% reduction in Natural Gas usage, verified through integrated M&V process.
  • ENGAGED STAKEHOLDERS: Technical stakeholders and site occupiers are engaged as part of the solution.
  • COMFORT AND WELLBEING: Data can be used to improve comfort and increase productivity of occupants on site.

This case study was submitted by Hermes Fund Manager.

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