Technical Expert Touchpoint

Are you preparing for a GRESB Assessment or looking for expert guidance to efficiently navigate the reporting process? The GRESB Technical Expert Touchpoint service provides flexible, one-on-one support to help participants address specific questions and challenges at any stage of the assessment cycle.

Get familiar with GRESB

Launched in 2026, the GRESB Technical Expert Touchpoint service is designed to provide targeted, on-demand guidance through one-to-one engagement with GRESB’s Member Success team. The service supports participants throughout the GRESB reporting journey, from early preparation to submission and review.

The service covers key areas of reporting support, including:

  • Recent GRESB Portal developments, including workflows and practical tips for navigating the platform
  • Updates to the Standards Changes Document and Insights Report, with guidance on how they apply in practice
  • Asset-level analysis, including Asset Analytics and score contribution insights
  • Review and discussion of the Asset Spreadsheet and related data inputs
  • Dedicated time to address other technical reporting questions specific to participant needs

The Technical Expert Touchpoint provides an opportunity to spend focused one-on-one time with a GRESB Member Success expert to receive tailored advice based on participant needs.

Benefits of GRESB Technical Expert Touchpoint:

  • Learn about GRESB Assessment resources, indicators, and processes directly from GRESB
  • Receive targeted guidance to support efficient navigation of the assessment cycle
  • Get hands-on support with tools such as the Asset Spreadsheet, where relevant
  • Clarify validation requirements and understand validation feedback
  • Ask pressing questions and receive practical, tailored guidance

Keep up with GRESB

The Technical Expert Touchpoint is valuable for both new and existing participants, including teams with new members who require hands-on GRESB guidance. It can be used before reporting begins, during the reporting period, or after submission to support ongoing problem solving.

The service also provides an opportunity to discuss recent updates to the GRESB Standards and consider how reporting approaches may need to adapt over time.

GRESB Technical Expert Touchpoint is available year-round for both real estate and infrastructure participants and complements other GRESB assessment services designed to support a smooth and successful assessment cycle.

Learn more about GRESB’s assessment services here.

Have questions about GRESB Technical Expert Touchpoint? Or interested in getting started?

GRESB Technical Expert Touchpoint will be available in 2026. Reach out to [email protected] if you have questions, or register your interest via the form below to stay informed about availability.

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