Success Suite
The Success Suite is a new bundled support package designed to provide end-to-end guidance throughout the GRESB assessment cycle. It brings together GRESB’s core services into a single offering, supporting consistent submissions, stronger alignment with GRESB Standards, and clearer performance insight year over year.
The Success Suite includes:
- One seat for GRESB AP
- One Technical Expert Touchpoint
- One Pre-Submission Check
- Eligibility to opt in to Assessment Correction
- One Results Performance Review
By combining these services, the Success Suite helps participants move through the assessment cycle with greater confidence, reduce avoidable issues, and focus on improving performance over time.
*The Success Suite is purchased at the Participant Member level, allowing services to be allocated across reporting entities based on internal priorities and assessment strategy.
Technical Expert Touchpoint
The Technical Expert Touchpoint provides one-on-one support with a GRESB Member Success expert, offering targeted, on-demand guidance to address specific questions and challenges at any stage of the GRESB reporting cycle.
The session supports participants in navigating the GRESB Portal, understanding Assessment indicators and requirements, working with the Asset Spreadsheet, and clarifying validation-related questions.
Available year-round.
Pre-Submission Check
The Pre-Submission Check is an opportunity to receive a high-level review of an Assessment prior to final submission. Carried out by a third party, Sustainability Assurance Services, the service features a careful review of the Assessment response followed by a one-hour discussion call. A written feedback report is also provided.
While this service does not affect the validation process, it helps reduce errors that could negatively impact Assessment results. It identifies inconsistent responses, incorrect formats, and provides an opportunity to ask for clarification on GRESB Assessment indicators.
In 2025, the acceptance rate of submitted evidence across all Assessments was 3–24% higher for participants who used a Pre-Submission Check compared to those who did not.
For the 2026 assessment cycle, requests must be submitted from April 1 until June 20, subject to availability.
The Assessment Correction
The Assessment Correction is a post-submission service carried out during the review period, between the release of preliminary results in September and final results in October. It is designed to strengthen the reliability of GRESB Assessments and Benchmark Results.
The service can be requested from September 1 to September 15Â once preliminary results are released. It is used when a participant identifies an error in submitted data and wishes to correct it.
Requests are submitted via a Typeform provided by the GRESB Member Success Team after contacting [email protected]. Once approved, the Assessment is temporarily de-submitted to allow corrections. Any new documentation added to manually validated indicators will be re-validated by the Validation Team.
Results Performance Review (formerly Results Consultation)
The Results Performance Review provides participants with a forward-looking understanding of their GRESB Assessment results and how they compare to peers. Delivered by the GRESB team, the service includes a review of Benchmark Results and a discussion call, followed by a summary of key insights.
The service translates assessment outcomes into clear, actionable insights aligned with current GRESB Standards and upcoming updates, supporting improved alignment and preparation for future assessment cycles.
The Results Performance Review is available after results are released until January 30 of the following year.
Have any questions?
If you have any questions about any of our assessment services, please contact us via the form below.
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