New BCO Best Practice Guide points way to better customer experience in the office sector
GRESB Partner, RealService, has been commissioned by the British Council for Offices (BCO) to author a new report entitled ‘Office Service Standards and Customer Experience: a best practice guide’
Engaging employees to foster a culture of wellness
The real estate industry in recent years has developed deep knowledge and expertise to address the dual challenge of profitability while minimizing negative environmental impacts of our buildings and communities. Real estate companies and employers have risen to the challenge to improve environmental sustainability, delivering innovative solutions on issues such as climate change, energy efficiency, […]
Driving Property Returns through Tenant and Resident Engagement
Since 1985, Kingsley Associates has served the real estate industry by providing actionable tools to enhance stakeholder engagement and drive customer loyalty. An understanding of competitive strengths and weaknesses from the perspective of key stakeholders, such as investors, partners, market influencers, customers, or employees, is critical for any business to position itself for success. For […]
Verdani’s Guide to Stakeholder & Tenant Engagement
A successful real estate sustainability program not only focuses on implementing efficiency and health initiatives at the property level, but also engages stakeholders as part of the process. Key stakeholders include internal staff, asset/property managers, tenants/residents, vendors, building visitors and customers, the real estate industry, surrounding communities, and government authorities. Each of these groups has […]
GRESB Infrastructure is organizing a series of 3 Industry Working Groups (IWGs). IWGs are small, structured, expert groups of GRESB members and participants that address a specific development topic or research question relevant to the GRESB Infrastructure Assessments. GRESB members and participants are an integral part of the Assessment evolution process and can provide focused input […]
A Smart Building is defined in many ways depending on the internet source, vendor offering or conversation at hand. However, the intelligence of a building primarily depends on the operators’ and tenants’ perspectives and goals and the technology available to meet them.
Back in the mists of time when GRESB was a spreadsheet-based survey, the idea of full consumption data was proposed. Imagine the screams as the suggestion was made that even single tenant, or FRI leaseholders might, one day, give their private consumption data to their Landlord. It assumed, to start with, that the Tenant even knew […]
How developers can help not harm the environment: Introducing Biodiversity Net Gain
In 2010 Governments from around the world met in Aichi, Japan and under the ‘Convention on Biological Diversity’ agreed on 20 biodiversity-related targets to turn around global biodiversity decline by 2020. Although there are many good news stories for individual species and specific areas, a mid-term analysis of progress towards the Aichi targets in 2014 […]
NYISO Contemplates Carbon Pricing – How Much Will Rates Increase?
New York State’s goals are to reduce economy-wide (not just electricity sector) greenhouse gas (GHG) emissions 40% from 1990 levels by 2030 and 80% by 2050. Over the past year, the implementation of TOTS, CES, and ZECs, as well as the value stack rate design and REV, have moved the State closer to achieving its carbon policy objectives. However, the […]
Minimum Energy Efficiency Standards (MEES) Regulations: How They Will Impact Flexible Workspace from April 2018
What I’m about to write will come as a great shock to many operators in the serviced and managed office industries: you may not be able to sign up clients for more than 6 months as of April next year. This is less than a year away!
Climbing the Tree of Energy Efficiency – What comes after ‘Low-Hanging Fruit’ in Existing Buildings?
When an organization first considers energy efficiency, the focus is almost always on ‘low-hanging fruit’ – actions or initiatives that are simple, turnkey, and require very little investment. These incremental efforts drive major impacts in terms of reducing carbon footprint and cost savings, leaving organizations eager to take the logical next steps.
Groundbreaking Approach to BIM Supports Guildford Borough Council in its CO2 Reduction Strategy
EVORA EDGE used its BIM:SAM processes to undertake the project for Guildford Borough Council who required a report detailing the typical costs of implementing Low and Zero Carbon (LZC) technologies.
As a consumer of electricity from the grid, you pay for both the actual energy you consume (the kilowatt-hours) and the amount of energy that needs to be available to serve your account based on your peak load(kW demand). This peak kW, or peak load contribution/capacity tag/cap obligation (various names depending on the market), can comprise up to 50% of your supply bill and more than 30% of your total electricity bill (supply + delivery).
Sustainability Consultant – Design agency (to support business tender) In response to tender questions for an NHS contract, Delta-Simons was instructed by the design agency Distraction (formally Design by Distraction) to calculate their business CO2eq footprint for the past three years.
If you missed any of our blogs on waste & water, find them all here: Lessons Learned From the Garbage Bin Gwen S. Merkin, Program Manager, Healthy Buildings Waste Not, Want Not in the Commercial Real Estate Sector Sam Benson, Environmental Consultant, S2 Partnership Limited Washing Away Wasteful Water Practices Verdani Partners Rethinking Waste Management […]
Custom Waste Solutions for Commercial Real Estate Operations
“Green buildings” are on the rise in an industry at a crossroads. Technology and enhanced environmental consciousness are changing the way physical spaces are used to do business, and differentiation is essential to enhance the attraction and retention of clients and stakeholders. In an increasingly competitive marketplace, sustainability adoption reaps real benefits for owners and […]
