TC6.1: Community Engagement Program

Maximum Score

2 points

Input Method

Assessment Portal

Prefill

Eligible

Scoring method

Static

Validation

Other answer is manually validated

2026 Updates

None

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Does the entity have a community engagement program in place that includes ESG-specific issues?

Assessment Instructions

Intent: What is the purpose of this indicator?

This indicator examines the strategies used by the entity to support communities associated with its operations. A structured and comprehensive approach to community engagement demonstrates the extent of integration of community engagement issues into the entity’s overall strategy.

Input: How do I complete this indicator?

Select yes or no. If yes, select all applicable sub-options.

Open text box: The open text box will not be used for scoring. Describe the community engagement program and the monitoring process. The description should refer to the applicable topics included in the community engagement program and elements below:

1. Program objectives

2. Examples of specific activities/projects

3. Scope of the activities/projects

Terminology

Assistance or support in case of disaster

Financial, social or other assistance required to respond to disaster situations, such as the formation of a disaster response team and training.

Community/public

Persons or groups of people living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by the entity’s operations.

Community concerns

Issues of importance raised by the community, that are causing social, mental or other distress.

Community engagement

Community engagement refers to the communication, interaction, and formation of relationships between the entity and those groups.

Enhancement programs

Programs designed to improve public spaces to increase accessibility and livability, and encourage greater community interaction and well-being.

ESG education program

A program designed to increase awareness and knowledge of sustainability issues within the community.

Health and well-being program

Program designed to address and increase the health and wellbeing of the local community.

Public spaces

Refers to spaces that are open and accessible to the public for social and recreational use.

Research and network activities

Activities and events organized for/with groups and members of the local community for the purpose of research and networking.

Resilience

Preparedness of the built environment towards existing and future climate changes (i.e., the ability to absorb disturbances such as increased precipitation or flooding while maintaining its structure). This can be achieved by management policies, informational technologies, educating tenant, community, suppliers and physical measures at the asset level.

Supporting charities and community groups

Providing financial, social or other support to local community groups and charities.

Validation: What evidence is required?

No evidence required. Only the 'Other' answer is manually validated.

Other Answer

State the alternative topic included in community engagement. It is possible to report multiple other answers. If multiple other answers are acceptable, only one will be counted towards scoring.

Validation Basics

Scoring

Scoring: How does GRESB score this indicator?

The scoring of this indicator is equal to the fraction assigned to the selected option, multiplied by the total score of the indicator.

Other: The 'Other' answer is manually validated and assigned a score which is used as a multiplying factor, as per the table below:

Validation status	Score
Accepted	1/1
Not Accepted	0
Duplicate	0

Open text box: The open text box is not scored and is for reporting purposes only.

Scoring Basics

Frequently Asked Questions

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Who should a hotel owner consider as tenants in the Real Estate Assessment?

For hotel assets, the definition of “tenant” depends on how the organization is structured:

• If the reporting entity both owns and operates the hotel, the hotel guests are considered the tenants.

• If the reporting entity owns the hotel but a third-party operator runs it, the operator is considered the tenant.

This definition applies across all relevant aspects, including indicators under Tenant and Community.

I'm an owner and occupier. How should I approach tenant-related questions in the Tenant & Community section of the Performance Component?

If you own and occupy your building, you should not consider your employees to be the tenants. The tenant engagement section of the assessment is likely not applicable, and you should select ‘Not Applicable.'

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References

EPRA Best Practices Recommendations on Sustainability Reporting, 3rd version, September 2017: 5.9

Get Support: Solution Providers

GRESB Solution Providers are independent, third-party organizations within the GRESB Partner network that offer specialized products, tools, and services to support sustainability performance outside the GRESB Assessment process.

Currently, there are no GRESB Solution Providers associated with this indicator.

GRESB will continue to update this section as the GRESB Solution Provider network grows. Please check back regularly to find GRESB Solution Providers who can support your sustainability performance.