SE1: Stakeholder Engagement Program
Prefill
Eligible
Validation
Other answer is manually validated
2026 Updates
None
Does the entity have a stakeholder engagement program?
Assessment Instructions
Intent: What is the purpose of this indicator?
The intent of this indicator is to assess the existence, scope and reach of the entity’s stakeholder engagement program. Effective stakeholder engagement programs are often critical in preventing or addressing controversy that may create regulatory risks, legal liabilities, or undermine the entity’s social license to operate and in maximizing opportunities for creating shared value.
Input: How do I complete this indicator?
Select Yes or No: If selecting ‘Yes’, select applicable sub-options.
Elements of stakeholder program: Select the elements that apply to the program. It is possible to report using the ‘other’ answer option. Ensure that the ‘Other’ answer provided is not a duplicate or subset of another option.
Third-party alignment: Indicate whether and which third-party standard the stakeholder engagement program aligns with. Additional guidelines such as 'IAP2 Core Values: Ethics and Spectrum' can be listed under 'Other'.
External stakeholder groups: Select which stakeholders the stakeholder engagement program applies to. It is possible to report using the ‘Other’ answer option. Ensure that the ‘Other’ answer provided is not a duplicate or subset of another option.
Guideline Names
ANREV Sustainability Reporting Guidelines
ESRS-aligned reporting
EPRA Best Practice Recommendations in Sustainability Reporting, 2017
GRI Standards
IFRS Integrated Reporting Framework
INREV Sustainability Guidelines
PRI Reporting Framework, 2018
ISSB standards (IFSR S1, IFSR S2)
TCFD Recommendations
Terminology
Action plan
An action plan has three major elements (1) Specific tasks: what will be done and by whom; (2) Time horizon: when will it be done; (3) Resource allocation: what specific funds are available for specific activities.
Community
Persons or groups of persons living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by an entity’s operations.
Contractors
Persons or organizations working onsite or offsite on behalf of an entity. A contractor can contract their own workers directly, or contract sub-contractors or independent contractors.
Clients/customers
A customer is understood to include end-customers (consumer) as well as business-to-business customers.
Community/public
Persons or groups of people living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by the entity’s operations.
Engagement plan
An engagement plan is the action plan for engagement.
Focus group
Working groups established to, in this context, focus on improving stakeholder engagement/satisfaction.
Implementation
The process of putting the engagement strategy and action plan into effect, i.e. execution.
Planning and preparation for engagement
Formal process where the entity outlines the stakeholder engagement plan and strategy.
Special interest group
Organization with a shared interest or characteristic (e.g. trade unions, non-governmental organizations).
Stakeholder engagement program
A formal strategy to communicate with stakeholders to achieve and maintain their support.
Stakeholder groups: Terminology for the various stakeholder groups is defined below:
Clients/Customers
A customer is understood to include end-customers (consumer) as well as business-to-business customers.
Community/Public
Persons or groups of people living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by the entity’s operations.
Contractors/Suppliers
Organization in the entity’s supply chain which provides a product or service. Note that for the purposes of this assessment, ‘contractors/suppliers’ only refers to tier 1 contractors/suppliers with whom the entity has a direct commercial relationship.
Contractors/Suppliers (beyond Tier 1)
Range of activities carried out by organizations upstream from the reporting entity (i.e., with whom the entity has an indirect commercial relationship), which provide products or services that are used in the development of the entity's own products or services. Contractors/Suppliers with whom the entity has an indirect commercial relationship.
Employee(s)
Either the entity’s employees or the organization’s employees whose primary responsibilities include the operation or support of the entity.
Investors/shareholders
The entity’s current investors and/or equity stake owners in the entity.
Regulators/Government
The state and/or local authoritative and administrative governing body.
Special interest groups
Organization with a shared interest or characteristic (e.g. trade unions, non- governmental organizations).
Users
Users are people that interact physically with the asset when they use its services.
Validation: What evidence is required?
No evidence required. Only the 'Other' answer is manually validated.
Other Answer
Add a response that applies to the entity but is not already listed. Ensure that the ‘Other’ answer provided is not a duplicate or subset of another option (e.g. “recycling” when “‘Waste” is selected). It is possible to report multiple ‘Other’ answers. Any accepted ‘Other’ answers will be awarded fractional points.
Scoring
Does the entity have a stakeholder engagement program?
Scoring: How does GRESB score this indicator?
The scoring of this indicator is equal to the fraction assigned to the selected option, multiplied by the total score of the indicator.
Other Answer
The 'Other' answer is manually validated and assigned a score which is used as a multiplying factor, as per the table below:
Accepted
1/1
Not Accepted
0
Duplicate
0
Get Support: Solution Providers
GRESB Solution Providers are independent, third-party organizations within the GRESB Partner network that offer specialized products, tools, and services to support sustainability performance outside the GRESB Assessment process.
Currently, there are no GRESB Solution Providers associated with this indicator.
GRESB will continue to update this section as the GRESB Solution Provider network grows. Please check back regularly to find GRESB Solution Providers who can support your sustainability performance.
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