SE1: Stakeholder Engagement Program
Maximum Score
3.26 points
Prefill
Eligible
Validation
Other answer is manually validated
2026 Updates
None
Does the entity have a stakeholder engagement program?
Assessment Instructions
Intent: What is the purpose of this indicator?
The intent of this indicator is to assess the existence, scope and reach of the entity’s stakeholder engagement program. Effective stakeholder engagement programs are often critical in preventing or addressing controversy that may create regulatory risks, legal liabilities, or undermine the entity’s social license to operate in maximizing opportunities for creating shared value.
Input: How do I complete this indicator?
Select Yes or No: If selecting 'Yes', select applicable sub-options.
Elements of stakeholder program: Select the elements that apply to the program. It is possible to report using the ‘other’ answer option. Ensure that the ‘other’ answer provided is not a duplicate or subset of another option.
Third-party alignment: Indicate whether and which third-party standard the stakeholder engagement program aligns with. Finally, select which stakeholders the stakeholder engagement program applies to. Additional guidelines such as 'IAP2 Core Values: Ethics and Spectrum' can be listed under 'Other.'
External stakeholder groups: Select which external stakeholders the stakeholder engagement program applies to. It is possible to report using the ‘other’ answer option. Ensure that the ‘other’ answer provided is not a duplicate or subset of another option.
Guideline Names
ANREV Sustainability Reporting Guidelines
ESRS-aligned reporting
EPRA Best Practice Recommendations in Sustainability Reporting, 2017
GRI Standards
IFRS Integrated Reporting Framework
INREV Sustainability Guidelines
PRI Reporting Framework, 2018
ISSB standards (IFSR S1, IFSR S2)
TCFD Recommendations
Terminology
Action plan
An action plan has three major elements (1) Specific tasks: what will be done and by whom; (2) Time horizon: when will it be done; (3) Resource allocation: what specific funds are available for specific activities.
Community
Persons or groups of persons living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by an entity’s operations.
Contractors
Persons or organizations working onsite or offsite on behalf of an entity. A contractor can contract their own workers directly, or contract sub-contractors or independent contractors.
Clients/customers
A customer is understood to include end-customers (consumer) as well as business-to-business customers.
Community/public
Persons or groups of people living and/or working in any areas that are economically, socially or environmentally impacted (positively or negatively) by the entity’s operations.
Engagement plan
An engagement plan is the action plan for engagement.
Focus group
Working groups established to, in this context, focus on improving stakeholder engagement/satisfaction.
Implementation
The process of putting the engagement strategy and action plan into effect, i.e. execution.
Planning and preparation for engagement
Formal process where the entity outlines the stakeholder engagement plan and strategy.
Investors/shareholders
The entity’s current investors and/or equity stake owners in the entity.
Program review and evaluation
Regular assessment of the state of the implemented program to determine whether or not it is successful in improving employee satisfaction/engagement.
Regulators/Government
The state and/or local authoritative and administrative governing body.
Special interest group
Organization with a shared interest or characteristic (e.g. trade unions, non-governmental organizations).
Stakeholder engagement program
A formal strategy to communicate with stakeholders to achieve and maintain their support.
Suppliers
Organization upstream from the reporting entity (i.e., in the entity’s supply chain), which provides a product or service that is used in the development of the entity’s own products or services. Note that for the purposes of this assessment, 'suppliers' only refers to tier 1 suppliers with whom the entity has a direct commercial relationship.
Validation: What evidence is required?
No evidence required. Only the 'Other' answer is manually validated.
Other Answer
Ensure that the ‘Other’ answer provided is not a duplicate or subset of another option selected. It is possible to report multiple ‘Other’ answers. If multiple ‘Other’ answers are accepted, only one will be counted towards scoring. Answers referring to evidence and/or other indicators will not be accepted.
Scoring
Does the entity have a stakeholder engagement program?
Scoring: How does GRESB score this indicator?
The scoring of this indicator is equal to the fraction assigned to the selected option, multiplied by the total score of the indicator.
Other Answer
The 'Other' answer is manually validated and assigned a score which is used as a multiplying factor, as per the table below:
Accepted
1/1
Not Accepted
0
Duplicate
0
Diminishing increase in scoring: This indicator is affected by the "diminishing increase in score" approach, where the fractional score achieved for each selection decreases as the number of selections increases.
References
The Taskforce on Nature-related Financial Disclosures Recommendations (TNFD) version 1.0 September 2023: Governance Pillar
Alignment with External Frameworks
GRI Standards 2021 - General Disclosures 2021 - 2-29: Approach to stakeholder engagement
Get Support: Solution Providers
GRESB Solution Providers are independent, third-party organizations within the GRESB Partner network that offer specialized products, tools, and services to support sustainability performance outside the GRESB Assessment process.
Currently, there are no GRESB Solution Providers associated with this indicator.
GRESB will continue to update this section as the GRESB Solution Provider network grows. Please check back regularly to find GRESB Solution Providers who can support your sustainability performance.
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